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iOS Safari

Typically, Safari prompts for cam/mic access for each call. This is a privacy setting imposed by Apple. Follow the steps below.

Refresh the call

  • Refresh the Safari tab

  • You should be alerted for Microphone & Camera Access

  • Tap "Allow"

If that doesn't work, see the steps below

Check camera access is enabled on iOS

  • Open the Settings app

  • Tap on Safari > Camera

  • Scroll down to Camera & Microphone

  • Confirm that "Ask" or "Allow" is checked  

  • Retry the "Refresh the call" steps, above.

iOS Safari — Intercom video calls

If you are having trouble with Intercom, follow the steps below:

  • Open the Settings app

  • Tap on Safari > Camera

  • Scroll down to Camera & Microphone

  • Confirm that "Ask" or "Allow" is checked  

  • Retry the "Refresh the call" steps, above.

Next, refresh and rejoin the call. 

Packapill Medicine Delivery App Log

Packapill is an Australian digital platform connecting customers to their local pharmacy and facilitating pharmaceutical delivery services in the Perth Metropolitan area.

We acknowledge the Traditional Owners of the land where we work and live, the Whadjuk people of the Noongar nation, and pay our respects to Elders past and present. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.

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