The types of personal information we may collect about you include:
As a user of our Services:
We may collect these types of personal information directly from you or from third parties.
Sensitive information is a sub-set of personal information that is given a higher level of protection under the Australian Privacy Principles. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information.
The type of sensitive information we may collect about you includes:
As a patient: your health information such as medication prescriptions, imaging, test results, the clinical letters provided by a doctor.
As a doctor or pharmacist: information about your criminal history and working with children check.
We will not collect sensitive information about you without your consent, unless required or authorised by law.
Where you consent, your sensitive information may only be used and disclosed for the primary purpose for which it was collected and for reasonably expected purposes directly relating to the primary purpose for which the sensitive information was collected such as:
Sensitive information may also be used or disclosed if otherwise, permitted, required or authorised by law.
We may collect, hold, use and disclose personal information for the following purposes:
We may disclose personal information to:
Disclosure overseas: We may disclose personal information overseas. The countries to which we send personal information for the purposes listed above may not have the same privacy laws as Australia. If we disclose your personal information to third parties in other countries we will perform those disclosures in accordance with the requirements of applicable law.
Anonymity: Where practicable we will give you the option of not identifying yourself or using a pseudonym in your dealings with us.
Restrict and unsubscribe: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. You may also unsubscribe from our e-mail database or opt-out of marketing communications by using the opt-out facilities provided in the communication.
Access: You may request details of the personal information that we hold about you. An administrative fee may be payable for the provision of such information.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
Complaints: If you wish to make a complaint about how we have handled your personal information, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and aim to respond to you within 1 month of receipt of your complaint, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact the relevant authority.
We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
If we become aware that unauthorised access, disclosure or loss of your personal information has occurred, we will activate our data breach plan and use all reasonable steps to minimise any risk of serious harm. Where applicable, we will carry out notification of a data breach in accordance with our legal obligations.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our online Services.
We may use web beacons on our online Services from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
Pack a Pill Pty Ltd ABN 62 634 507 949
Last update: 29 May 2020